How Oppy Works
A Guide to Oppy Marketplace
No seller fees. No commission. Secure payments. Australia-wide delivery. Local pickup. Local Australian support.
Three steps
Shop on Oppy.
01
Explore.
Find something different — Art, Handmade, Upcycled and Second-hand from across Australia.
- Payments are processed securely
- Your money is held until your order arrives
- If there's a problem, Oppy helps resolve it
02
Buy.
Checkout is straightforward. Your payment is held until the item is delivered or a local exchange is completed.
- Buy instantly at the listed price on any listing
- On Second-hand, send an offer or accept a counter offer before you buy
- Message sellers anytime with questions
- Choose postage or Oppy Local at checkout when the seller offers both
- Art, Handmade, and Upcycled listings are buy-at-listed-price only — you can still message the seller, but offers aren't available
03
Enjoy.
When your order arrives — or when you meet for a local exchange — check the item, then confirm. That’s when the seller gets paid.
- Confirm delivery after your parcel arrives, or complete the exchange code for Oppy Local
- Once confirmed, the seller's earnings are released
- Leave a review to help other buyers
- Item not what you expected? You can raise a dispute with the seller and come to a resolution
How you will get your item
When a seller offers both, you choose postage or Oppy Local at checkout.
Oppy Local
- Meet the seller in person.
- Inspect the item, then complete handover with a 5-digit code.
Postage
- You follow the order in Oppy.
Coming soon
Questions
Nothing — Oppy does not charge seller fees. What you sell is yours to keep. Buyers pay a small Oppy fee at checkout (based on the item price) plus postage where applicable.
The Oppy fee is paid by the buyer and shown at checkout before you pay. This helps us offer customer support, dispute resolution, secure payments and the smooth operation of Oppy Marketplace.
Item price
Under $15 — $1.20 + 2.5%
$15 – $100 — $0.99 + 5%
Above $100 — $4.99 + 2.5%
Set up payouts in Profile → Payments by connecting a Stripe account with your bank details. After a sale, your earnings are held securely until the buyer confirms the order, then released to your connected account.
After your buyer confirms everything arrived as described, or automatically 2 days after delivery if they don't report a problem. For Oppy Local, earnings release when you enter the confirmation code after the in-person exchange. Payouts are paused while an open dispute is being resolved. For Oppy Postage orders, postage reconciliation may also need to complete first.
Buyers have 5 days after the order is complete to leave a review. If they don't, Oppy adds an automatic 5-star Order Completed review so the sale still counts toward your rating.
If your order is in transit and hasn't arrived, the buyer can report a problem from the order page. Oppy will help both parties work through what happened and reach a fair outcome.
Yes — on Second-hand listings. You can buy instantly at the listed price, send an offer, accept counter offers, and message sellers before purchasing. Art, Handmade, and Upcycled listings are buy-at-listed-price only (you can still message the seller).
Yes. Open your listing and choose Edit to update photos, price, description, or shipping options anytime before it sells.
Tap the heart on any listing to add it to your Saved listings. Open Saved listings anytime from the heart in the header so you can come back when you're ready to buy.
Yes. You can delete a listing from your profile, or mark it unavailable to archive it and reactivate later if it hasn't sold.
Yes. Use Report user on a seller's profile, listing, or message thread. Our team reviews reports and can take action on accounts that break community guidelines.
Checkout is processed securely by Stripe. Payments must be made with an Australian-issued debit or credit card.
When you buy through Oppy, your payment is processed securely and the seller's payout is held until you confirm your order arrived as described — or until a local exchange is completed. If something goes wrong, you can report a problem and Oppy will help resolve it.
Report a problem from your order within 2 days of delivery. Oppy can help you and the seller reach a fair resolution — which may include a partial refund, return, or other agreed outcome.
Yes. When listing, choose Arrange my own postage to organise shipping yourself with any courier. Add tracking details on the order once you've posted the parcel.
Once your payout is released from Oppy, funds are sent to your connected Stripe account. How quickly they reach your bank depends on Stripe and your bank — often a few business days.